We are following health and safety recommendations from The College of Opticians of British Columbia as well as the Federal and Provincial Governments when we conduct the following services:

  • All Routine Eye Examinations
  • Contact Lens Assessments, Refill & Pickup
  • Frame & Lens Selection
  • Eyeglass Repair
  • Sunglass Selection

Our team is dedicated to providing a safe, clean and healthy environment for our patients and our staff.

When you arrive at the office:

  • Patients are not required to wear a mask, however, we are Mask Friendly.
  • Please reschedule your appointment if you are not feeling well.
    * Our Staff will continue to wear masks when in close proximity.
  • We appreciate if all patients entering the office would sanitize their hands at the front desk.
  • Please be mindful of other guests in the frame gallery and reception area.
  • Plexiglass barriers remain at the front desk and are available at dispensing tables upon request.
  • Maximum capacity in Frame Gallery area is 6 guests.

Exam Room:

  • Regular sanitization of the exam room between each guest: exam equipment, door handles and exam chairs are wiped down with alcohol after each appointment.
  • The Optometrist will use a mask at all times. Rubber gloves may be used for direct eye area contact.
  • Patients will be required to wear a mask during their eye health assessment due to close proximity.

Frame Gallery:

  • We ask that appointments be scheduled for frame selection and prescription consultation.  We will try to accommodate walk-ins, however, if we are unable to immediately assist you, we would be happy to schedule a time to welcome you back.
  • Dispensing stations are sanitized after each patient.
  • All frames that have been tried on will be sanitized before being returned to the frame board.
  • Plexiglass is in place to allow for safe removal of a mask while our patients are trying on frames.

©2024 Shelbourne Optical

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